F.A.Q

Pour l'amour du français^MD / For the Love of English™ is a computer and online-based software designed to help you master the French or English language. Both offer a complete, multimedia curriculum delivered in 15 separate modules which correspond to the Government of Canada A, B and C linguistic levels. In other words, we teach exactly what you need to learn to succeed in your job. Thanks to its flexibility, the program allows you to choose the time, place and pace that are most convenient and conducive to your learning. The software can be used by self-study students or combined with tutoring sessions for a maximized learning experience.

We offer Canadian French and English language programs.

LRDG Modules	Level of proficiency (Government of Canada)	Description
1-7	Level A	Beginner
8-12	Level B	Intermediate
13-15	Level C	Advanced

Blended learning means using a combination of training delivery methods (including electronic, human and print resources) to provide education. With our programs, the combination is a computer-based software blended with live tutoring sessions for flexible, fast, and effective language learning.

LRDG’s blended approach combines the best of both worlds: the always accessible pedagogical content via our online software and the personal engagement of a tutor-led session. Our approach takes your individual needs into consideration and allows you to advance at your own pace.

The LRDG full-time program is the perfect solution for individuals looking to master the French or English language in the most cost-effective and timely manner. It is specifically designed for intensive, accelerated language training. After completing the program, you will be able to use French or English effectively in various situations including personal and professional settings. The full-time program consists of 22.5 hours/week of self-study (work or home) and 15 hours/week of private tutoring .

The LRDG part-time program is specifically designed for individuals who need or want to perfect their French or English language skills, but can only dedicate between 4 and 12 hours per week to language training. The program will allow you to acquire efficient communication strategies in oral and written contexts and to gain confidence in the workplace. Thanks to our flexible tutoring options, the part-time program is compatible with a full-time work schedule.. The part-time program consists of 5-9 hours/week of self-study and 2-3 hours/week of private tutor training.

The Second Language Evaluation (SLE) preparation course is an accelerated training program designed to prepare you for the Public Service Commission (PSC) tests. The SLE preparation consists of an average of 20 hours of tutor support combined with 40 hours of self-study per linguistic competency, typically on a full-time, accelerated basis. The SLE preparation consists of:

• Oral assessment - an initial oral assessment is performed to make sure that you are at the required, minimum starting level to benefit from the SLE preparation.
• Test preparation - test simulations allow you to master identified weak areas
• Support materials - sections of selected modules of Pour l’amour du français^MD and For the Love of English™ software programs are provided to you.

Yes, we do. The Linguistic Maintenance program is intended for individuals who are looking to maintain their B or C language proficiency levels.

This program follows our effective, proven methodology (1 hour of tutoring combined with 3 to 5 hours of self-study per week) and is specifically adapted to your individual needs. During the tutoring period, the tutor builds your course plan by identifying your strengths and weaknesses. You are then given access to the specific modules you’ll need to perfect your language skills. The Linguistic Maintenance Program focuses on the following: pronunciation and accent, business French or English, and grammar.

Your starting module is determined by an initial evaluation. If you are taking the blended learning option, your tutor will recommend the appropriate module following an assessment. If you choose the self-directed study option, taking the free online evaluation will determine your starting module.

Full-time learners:

With the blended learning training, you will have 15 hours of private tutoring/week. For each hour of tutoring, you will be required to have completed 1.5 hours of self-study.

Part-time learners:

With the blended learning training, you will have 2-3 hours of private tutoring per week. For each hour of tutoring, you will be required to have completed 3-5 hours of self-study. Keep in mind that the more time you invest in your language learning (self-study & tutor sessions), the faster you will get closer to your targeted level!

The time it takes to complete a module depends on multiple factors such as your learning capacity, the level of the module, and your chosen learning option. For instance, individuals working with a tutor may complete a module faster because they have assistance. If you are a part-time learner taking tutoring lessons, you should be able to complete a module in 10 weeks (on average).

Yes. To help you make progress in your language learning, the following resources are available to you on the portal:

• LRDG Express

  Updated once per week, our online blog provides you with additional content and fun activities. Make sure to check it out! Click here to access it now.

• Learning Community

  You are having difficulties with an activity in the online program? Post your question in our community forum and an LRDG tutor will help you out! You can find the Learning Community in the main menu of the LRDG Portal.

• Chit Chat

  Chit Chat enables you to find and match up with other users who not only have similar interests but who speak the language you’re learning. This provides you with a means of practicing your conversational skills. Once you have been paired up with another user, you may chat over video, audio, or text at your leisure and thus accelerate your language learning.

• LRDG Help Desk

  The Help Desk provides you with various support materials, such as User Guides, FAQs, Tech Specs, and more!

The LRDG portal (www.lrdgportal.com) is an automated online reporting tool that simplifies the collection, management and reporting of information in a transparent manner. The portal is used by learners, client managers and tutors and gives a comprehensive analysis of learning activities and progress. The portal allows learners to access and review their progress reports as well as to schedule lessons and communicate with their tutor and account manager. Some of the portal’s main functions include automated client reports, statistics, learner registration, and lesson booking and billing information.

After completing the online registration form, you will be prompted to book your evaluation. If this window does not automatically appear, follow the steps below:

1. Log in to your LRDG portal account.
2. Click on the “Calendar”.
3. Click on “Book an evaluation”.
4. Enter the telephone number at which you wish to be contacted.
5. Determine the date and time of your evaluation.
6. Select an evaluator.
7. Click OK

You will be given access to the learning materials in no more than 2 business days, although typically, you will be granted access on the same day you complete your preliminary oral evaluation.

1. Log in to your LRDG portal account.
2. Click on “Calendar”.

Your tutor’s availability will be displayed in light blue for each day of the month. To view your tutor’s availability for another month, click on the arrows next to the displayed month.

1. Log in to your LRDG portal account.
2. Click on “Book a lesson” located in the top right of the Home page.
3. In the pop-up window, enter your name.
4. Enter the telephone number at which you wish to be contacted.
5. Determine the date and time of your lesson.
6. Select your tutor (if you have more than one).
7. Click OK.

1. Log in to your LRDG portal account.
2. Click on “Lessons” under “My Program” tab
3. In the “Current Lessons Scheduled” section, you may cancel a lesson by clicking on “Cancel” button.
4. Follow the steps and click OK.

You may also send an email to your tutor advising them to cancel the lesson. Please note that you need to notify your tutor 24 hours in advance or the lesson will be a chargeable cancellation.

You can view your end-of-session reports by clicking on “Lesson” under “My Program” tab. To view your end of module and preliminary oral evaluation reports, click on “Reports” under “My Program” tab.

1. Log in to the your LRDG portal acount.
2. Click on “Learning Materials” under “My Program” tab.
3. The modules you are granted access to will have check marks. Clicking on them will direct you to the LRDG Learning Materials.

1. Log in to your LRDG portal account.
2. Click on “Progress” under “My Program” tab.

This page provides an overview of all the work you have completed per module. To view an itemized breakdown of your activity in a module, click on “Details”.

Yes, the LRDG Portal is fully compatible with any tablet device that meets these minimum requirements: 

• Minimum Screen Resolution: 1024x768.
• Minimum Screen Size: 7 Inches (Tablet).

Smartphones may also be used to access the LRDG Portal. However, the experience may be suboptimal due to the smaller screen sizes. The new HTML5 Modules may similarly be accessed on any tablet device that meets our minimum requirements.

Yes, you may consult the Help Desk section located on the top right of the page for the latest support information, including user guides and instructional videos.
Alternatively, you may send an email to support@lrdgonline.com or call 1-888-989-LRDG Ext. 258.

1. Log in to your LRDG portal account.
2. Click on “Learning Materials” under “My Program” tab.
   The modules you are granted access to will have check marks.
3. Clicking on the name of module to access it.

You will be given access to the LRDG Learning Materials in no more than 2 business days, although typically, you will be granted access on the same day you complete your preliminary oral evaluation.

Yes, you may access the LRDG Learning Materials on more than one computer so long as you have Internet access.

For you to effectively and efficiently complete a module, we recommend that you complete it in the following order:

1. Objectives
2. What’s new
3. Dialogues
4. Activities
5. Final Quiz

For a dialogue scene to be marked as completed, you must complete all elements within the scene. The elements that need to be completed are:

• Video - Watch at least 50% of the video
• Listen and Repeat - Open the page
• Questions - Answer every question and achieve a score of 50% or more
• Transcript - Open the tab

For an activity to be marked as “completed”, you’ll need a score of 90% or more. Please note that if you are doing an activity that requires answers to be entered, you must press Enter key every time a response is typed in.

For the final quiz to be marked as “completed”, you’ll need a score of 90% or more.

1. Log in to your LRDG portal account.
2. Click on “Progress” under “My Program” tab.
   This page provides an overview of all the work you have completed per module.
3. To view an itemized breakdown of your activity in a module, click on “Details”.

• Grey circle (or the words “not started”) indicates that you have not yet started the activity.
• Red circle (or the words “in progress”) indicates that you have started or attempted the activity but have not yet fulfilled its requirements.
• Blue circle (or the word “completed”) indicates that you have fulfilled the activity’s requirements

Yes, the HTML5 Learning materials are fully compatible with any tablet device that meets these minimum requirements:

• Minimum Screen Resolution: 1024x768.
• Minimum Screen Size: 7 Inches (Tablet).

Smartphones may also be used to access the HTML5 Learning materials. However, the experience may be suboptimal due to the smaller screen sizes.

Please note that the legacy FLEX Modules are not compatible with any tablet device or smartphone.

Yes, the LRDG Learning Materials are also available on DVD. However, please note that LRDG’s DVDs are not compatible with Apple computers. Should you choose to use the DVDs, no Internet access is required but your progress will not be tracked by the LRDG portal.

Yes, you may consult the Help Desk section located on the top right of the page for the latest support information, including user guides and instructional videos.
Alternatively, you may send an email to support@lrdgonline.com or call 1-888-989-LRDG Ext. 258.

The tutor’s main role is to motivate and guide you through the entire learning process by providing personalized coaching, oral interaction and progress reporting. This will enable you to put into practice all the linguistic content that you acquired during your self-study time with LRDG’s modules. The tutor evaluates your progress continuously and adapts the content to better reflect your strengths and weaknesses.

If it is your first lesson, please make sure that you have access to the LRDG Learning Materials and that you have read the Learning materials guide. In addition, we strongly recommend that you review the “Objectives” and “What’s New” sections of your module before your scheduled lesson.

If it is not your first lesson, ensure that you have completed your online, module-based self-study prior to your lesson. This means completing the homework that your tutor assigned during the previous lessons. The homework consists of module exercises and other additional resources.

Full-time learners:With the blended learning training, you will have 15 hours of private tutoring per week. For each hour of tutoring, you will be required to have completed 1.5 hours of self-study. This comes to a total of 22.5 hours of online self-study per week.

Part-time learners: With the blended learning training, you will have 2-3 hours of private tutoring per week. For each hour of tutoring, you will be required to have completed 2-3 hours of self-study. Keep in mind that the more time you invest in your language learning (self-study & tutor sessions), the faster you will get closer to your targeted level!

During your first lesson, your tutor will discuss your linguistic objectives, explain how the program works, and guide you through the online learning materials.

During subsequent lessons, your tutor will answer all module-related questions and have discussions with you to test your grammar and oral knowledge. Tutoring sessions are an important part of the LRDG methodology as they allow you to practice your oral skills and increase your level of confidence by engaging in fun conversation and activities.

Your tutor will send you a welcome email to confirm your availability, finalize your schedule, and ask for the phone number at which you can be reached for lessons. Your tutor will call you at the number provided for all upcoming lessons. All lessons are done over the telephone, although you may request to use Skype or WebEx if you would prefer to complete lessons by videoconference.

For confidentiality purposes, we do not share our tutors’ telephone contact information with our learners. You are always welcome to communicate with your tutor through their @lrdgonline.com e-mail address.

The LRDG Portal offers a forum, called Learning Community, which is supervised by an experienced LRDG tutor. This is where you may ask all language, vocabulary, and grammar-related questions, , as well as submit all technical inquiries.

Please consult the Help Desk section located on the top right of the page for the latest support information, including user guides and instructional videos. Alternatively, you may send an e-mail to support@lrdgonline.com or call 1-888-989-LRDG Ext. 258.

Yes, you must pass an end of module test in order to move on to the next module.

Use the LRDG Portal registration link provided by your department, language coordinator or LRDG representative to register an account.

If you have an LRDG Portal account but forgot your password, go to https://www.lrdgportal.com/ and click on the “I forgot my password” button. After submitting your email address and answer to a security question, a message will be sent to you with password reset instructions.

If you have an LRDG Portal account and want to change your password, go to your Profile page using https://www.lrdgportal.com/profile or by clicking "My Profile" on the top right corner of the Portal website. Click on "Change Password" button to change your password.